FAQ: Logging In

How do I log in?
If you are a current subscriber to The Outlook print newsletter, please make sure that you have activated your online subscription to The Outlook before you attempt to login.

If you are an online subscriber to The Outlook, or are a The Outlook print newsletter subscriber that has already activated his/her online account, click on the Login button located directly below the research tool on the left-hand side of the home page. Clicking on this Log In button will take you to the login page. When on the login page, be sure to enter your correct e-mail address and password. You must use the same e-mail address you provided when you first activated your online account, or subscribed to The Outlook online edition. After entering your e-mail address and password, click on the Log In button.
I'm a subscriber but I can't log in to the site. Why can't I log in?
If you are unable to log in to the site, please make sure that you are using the correct e-mail address and password. You must use the same e-mail address you provided when you first activated your online account, or subscribed to The Outlook online edition. If you are using the "Remember me on this computer" feature, please make sure that you correctly entered your account information. If you are unsure, disable the feature and start fresh. It is also possible for Internet browsers to have similar features. For example, Windows may have prompted you to allow it to remember your sign-on information. If you are using a secondary application to remember your information, please make sure that the application has recorded the proper information.

If you receive an error message when you try to log in, please make sure that you have entered your information correctly and that your credit card is still valid for making purchases.

If you recently subscribed to our print service and are unable to log in to The Outlook online edition, it may take up to two weeks for your online account to become active. If, after two weeks, you still cannot register online, please contact our Client Relations department at 1-800-852-1641 (8:30am-5pm EST, Monday-Friday) or support-outlook@standardandpoors.com.

If you are currently using a free trial to The Outlook online edition, after logging in, you will need to click "Access The Outlook " to enter the site. This link can be found below the message reminding you of the number of days left in your free trial.
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